Shipping policy

Shipping Policy

Thank you for shopping with Only Repair Parts.

We work to process and ship repair-part orders as quickly and accurately as possible.

Order Acceptance

Receiving an electronic order confirmation does not necessarily mean that Only Repair Parts has accepted the order or confirmed that every item is available.

We reserve the right to review, accept, decline, or cancel an order when reasonably necessary, including situations involving:

  • incorrect pricing

  • inventory discrepancies

  • suspected fraud

  • unavailable or discontinued parts

  • incorrect customer information

  • shipping restrictions

  • product-information errors

If an order is canceled after payment has been processed, the applicable amount will be refunded to the original payment method.

Order Processing

Orders are reviewed before shipment to confirm payment, product availability, and order accuracy.

Most in-stock orders are processed as quickly as reasonably possible during normal business days.

Processing time is separate from carrier transit time.

Orders placed on weekends or holidays may begin processing on the next business day.

If an item becomes unavailable, discontinued, or backordered after an order is placed, we may contact you with available options.

Shipping Methods

Available shipping methods are displayed during checkout.

Depending on the order, options may include:

Economy Shipping

Estimated transit time:

5–8 business days

Standard Shipping

Estimated transit time:

3–5 business days

Express Shipping

Estimated transit time:

1–2 business days

Transit times are estimates and are not guaranteed unless specifically stated otherwise.

Shipping Rates

Shipping charges are displayed during checkout before payment is completed.

Current flat-rate shipping options may include:

  • Economy: $4.95

  • Standard: $7.95

  • Express: $14.95

Orders meeting the current free-shipping threshold may qualify for free shipping as shown during checkout.

Shipping rates and free-shipping thresholds may change from time to time.

Delivery Times

Delivery time consists of:

Order processing time + carrier transit time

Carrier estimates begin after the package has been transferred to the carrier.

Only Repair Parts cannot guarantee delivery dates because carrier delays can occur due to:

  • weather

  • transportation disruptions

  • carrier capacity

  • incorrect or incomplete addresses

  • holidays

  • mechanical problems

  • regional service interruptions

  • other circumstances outside our reasonable control

Tracking

When tracking information is available, it will normally be sent to the email address associated with your order after shipment.

Tracking information may take time to become active after a shipping label is created.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address.

Please review your shipping information carefully before completing checkout.

If you discover an address error, contact us as soon as possible.

Once an order has shipped, we may not be able to change the delivery address.

Additional carrier charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Undeliverable or Refused Packages

Customers are responsible for receiving packages shipped to the address provided at checkout.

Packages that are:

  • refused

  • returned as undeliverable

  • returned because of an incorrect address

  • not collected when required by the carrier

may be subject to return shipping charges and applicable restocking fees.

Any refund will be handled in accordance with our Return and Refund Policy.

Lost Packages

If tracking indicates that your package has stopped moving for an unusual period or you believe it has been lost, contact us.

We may ask you to allow the carrier's normal investigation period before a replacement or refund can be considered.

Only Repair Parts will work with the carrier and customer to determine an appropriate resolution.

Damaged Shipments

Please inspect your shipment promptly after delivery.

If a package arrives damaged, retain:

  • the shipping carton

  • packaging materials

  • shipping label

  • damaged item

Photographs of the packaging and damaged product may be required.

Contact us promptly so that we can evaluate the situation and, when appropriate, work with the shipping carrier.

Do not discard damaged merchandise or packaging until the matter has been resolved.

Missing Items

If your shipment appears to be missing an item, contact us promptly.

Please keep all packaging until the issue has been reviewed.

We may ask for photographs of the package, shipping label, packing materials, and items received.

Split Shipments

Only Repair Parts may occasionally ship items separately when necessary.

If an order is shipped in more than one package, separate tracking information may be provided.

Customers will not be charged additional shipping merely because Only Repair Parts chooses to divide an order into multiple shipments unless specifically agreed to in advance.

Backordered or Unavailable Products

If a product becomes unavailable after an order is placed, we may:

  • hold the order temporarily

  • ship available items separately

  • offer an alternative when appropriate

  • cancel the unavailable item

  • refund the unavailable item

We will make reasonable efforts to communicate significant delays.

Order Cancellations

Orders are processed quickly.

If you need to cancel an order, contact us as soon as possible.

Once an order has been shipped, it can no longer be canceled and must instead be handled under our Return and Refund Policy.

Customers may be responsible for shipping and applicable restocking charges on packages that are refused or returned after shipment.

Pricing or Website Errors

If a product is listed with an incorrect price, description, availability status, or other information because of a typographical, supplier, system, or data error, Only Repair Parts reserves the right to correct the error.

We may cancel an affected order when necessary.

If payment has already been collected for an order that is canceled because of such an error, the applicable amount will be refunded to the original payment method.

Domestic Shipping

Only Repair Parts currently primarily serves customers within the United States.

Shipping availability is determined during checkout based on the delivery address and available shipping services.

We may limit shipping to certain states, territories, addresses, or product types.

Contact Us

Questions regarding shipping may be sent to:

Only Repair Parts LLC
parts@onlyrepairparts.com

Last updated: August 24, 2026